Privacy Policy

1. Who we are

This Privacy Policy explains how Highpoint Ventures Pty Ltd (ABN 95 697 123 096), trading as Ollura ("we", "us", "our"), collects, uses, stores and discloses personal information through our website, tryollura.com, and our gift voucher software ("the Service").

We are based in Sydney, New South Wales, Australia, and handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). Where we deal with businesses in other countries, we also aim to meet the requirements of their local privacy laws.

2. Information we collect

When you sign up or contact us, we collect:

• your business name and work email address;
• your answers to our sign-up questions, such as how you currently sell gift vouchers and roughly how much you sell each year;
• anything you choose to tell us when you email us.

When the Service is in use, we will also process information needed to run it: details of the gift vouchers a business sells, and the names, email addresses and messages that buyers enter when purchasing a voucher for someone. Payments are processed by Stripe on the business's own Stripe account. We do not receive or store full card numbers.

3. How we use it

• to contact you about setting up your gift voucher store and to provide the Service;
• to understand which businesses are interested in Ollura and how to improve it;
• to respond to your questions and provide support;
• to protect the Service against fraud, spam and abuse.

We do not sell your personal information. You can ask us to stop contacting you at any time.

4. Who we share it with

We use trusted service providers to run the website and the Service, including:

• Netlify, for website hosting and receiving sign-up forms;
• Slack and email providers, for internal notifications and for emailing you;
• Stripe, for payment processing once the Service is live.

Some of these providers store data outside Australia, including in the United States. We take reasonable steps to make sure they protect your information. We may also disclose information where required by law.

5. How long we keep it

We keep sign-up information for as long as it's needed to contact you about Ollura, or until you ask us to delete it.

6. Your choices and rights

You can ask to access, correct or delete your personal information, or unsubscribe from our emails, by contacting hello@tryollura.com. If you are not satisfied with how we handle a privacy concern, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

7. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.