Ollura

Terms of Service

Last updated: 10 November 2026

1. About these terms

These terms apply to your use of tryollura.com and the Ollura gift voucher software ("the Service"), provided by Highpoint Ventures Pty Ltd (ABN 95 697 123 096), trading as Ollura. By signing up or using the Service, you agree to these terms.

2. Signing up

We are onboarding businesses in batches. Signing up does not create a paid commitment, and we may contact you by email to set up your gift voucher store. You agree to give us accurate information about your business.

3. Payments and your vouchers

  • Voucher payments are processed by Stripe and go directly to your own Stripe account. We do not hold your funds.
  • You are the seller of each voucher. You are responsible for honouring vouchers, for refunds and chargebacks, and for meeting the gift card and consumer laws that apply where you trade, including minimum expiry periods.
  • Any unredeemed voucher balance belongs to your business, subject to the laws that apply to you.

4. Plans and fees

  • Starter is free, with a fee of 3% of each voucher sold, collected automatically when the voucher is paid for.
  • Growth is a monthly or annual subscription with no per-voucher fee.
  • Stripe's card processing fees are charged separately by Stripe on every plan.
  • Prices are shown on our website, exclude local taxes where they apply, and may change with notice. You can cancel at any time.

5. Acceptable use

You must not use the Service for anything unlawful, fraudulent or misleading, or in a way that harms the Service or other users. We may suspend accounts that do.

6. If you stop using Ollura

You can cancel at any time. Vouchers you have already sold remain your responsibility, and you can export your vouchers and balances so you can keep honouring them.

7. Liability

We work hard to keep the Service reliable, but we provide it "as is". To the extent permitted by law, including the Australian Consumer Law, we are not liable for indirect or consequential loss, and our total liability is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms excludes rights you have under law that cannot be excluded.

8. General

These terms are governed by the laws of New South Wales, Australia. We may update them from time to time and will post the latest version on this page. Questions? Email hello@tryollura.com.